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27 Articles
Step by Step Instructions
How to disable or uninstall Microsoft Teams
How to access Microsoft Outlook 365 from Iphone, tablet, Ipad, Android phone, etc.
How To Check For and Install Windows Updates
How to start remote support session with Cross Computers via email
What if I have a virus? Here are step by step instructions to help with removal.
14 Articles
Microsoft Office 365 Software Instructions
How to access your Office 365 email (offsite or out of the office)
Free Microsoft Office 365 Training Videos and Help
How to block an email address in Microsoft Outlook 365
How to change your Microsoft Office 365 password
Microsoft Exchange Online Service Descriptions
20 Articles
RMM Managed Solution Software
Executive Report details and key points to review
Regular Report details and key points to review
How to check for updates on Bitdefender Endpoint Security managed solution
Asset Report details and key points to review
How to run a Quick Scan on Bitdefender Endpoint Security managed solution
2 Articles
Billing
Billing Questions – Domain Names
Billing Questions – Web Hosting
4 Articles
Bark Parental Controls
Welcome email from Bark (account setup)
Welcome email from Bark (app download and setup)
Bark account initial setup
Getting Started with Bark Jr.
3 Articles
RMM Support Tickets
How to submit a support ticket to Cross Computers (simple as email)
Management of your support ticket submission to Cross Computers
Benefits of new support ticket system at Cross Computers
32 Articles
Protecting your business
A Secure Network equals Peace of Mind
How to turn off Private Address or MAC address randomization (Apple)
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How to turn off MAC address randomization (Android)
Why People Are Critical To Email Security
3 Articles
IT Industry News
Yahoo hacked again – now they have to pay $117 MILLION – February 2020.
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UPDATE: Log4J vulnerabilities not detected on our web servers
7 Articles
Software
Partial list of software we use and update constantly from Cross Computers
Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
What version of Microsoft Windows do I have?
Understanding IT security planning (long term)
Microsoft Exchange Online Service Descriptions
6 Articles
Helping Parents/Helping Kids
Subscribe to our newsletter for free information and support
Welcome email from Bark (account setup)
Welcome email from Bark (app download and setup)
Bark account initial setup
Getting Started with Bark Jr.
4 Articles
Rob's Blog
How encryption works….What it takes to make email safer from snooping.
Raid 1 (Mirrored Drives) explained in plain English
Business Vision
Yahoo hacked again – now they have to pay $117 MILLION – February 2020.