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27 Articles
Step by Step Instructions
How to access your Office 365 email (offsite or out of the office)
Set Outlook 365 to calendar/mail default in Windows 10 Professional
Setup and install new VPN client
How to turn off Private Address or MAC address randomization (Apple)
Free Microsoft Office 365 Training Videos and Help
14 Articles
Microsoft Office 365 Software Instructions
Microsoft Exchange Online Service Descriptions
Instructions and steps to send encrypted email in Microsoft 365 Outlook
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How to access Microsoft Outlook 365 from Iphone, tablet, Ipad, Android phone, etc.
How to install Microsoft Office 365 on Windows desktop
19 Articles
RMM Managed Solution Software
How to disable sleep mode when closing laptop lid
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Remote Access New User Setup
Remote Access – Step by Step Instructions
Understanding remote access (Splashtop, Teamviewer, VPN, Sharepoint, etc.)
2 Articles
Billing
Billing Questions – Domain Names
Billing Questions – Web Hosting
4 Articles
Bark Parental Controls
Welcome email from Bark (account setup)
Welcome email from Bark (app download and setup)
Bark account initial setup
Getting Started with Bark Jr.
3 Articles
RMM Support Tickets
How to submit a support ticket to Cross Computers (simple as email)
Management of your support ticket submission to Cross Computers
Benefits of new support ticket system at Cross Computers
31 Articles
Protecting your business
Understanding IT security planning (long term)
Asset Report details and key points to review
Yahoo hacked again – now they have to pay $117 MILLION – February 2020.
Patch Report details and key points to review
How to check for updates on Bitdefender Endpoint Security managed solution
3 Articles
IT Industry News
Yahoo hacked again – now they have to pay $117 MILLION – February 2020.
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UPDATE: Log4J vulnerabilities not detected on our web servers
7 Articles
Software
Partial list of software we use and update constantly from Cross Computers
Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
What version of Microsoft Windows do I have?
Understanding IT security planning (long term)
Microsoft Exchange Online Service Descriptions
6 Articles
Helping Parents/Helping Kids
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Welcome email from Bark (account setup)
Welcome email from Bark (app download and setup)
Bark account initial setup
Getting Started with Bark Jr.
4 Articles
Rob's Blog
How encryption works….What it takes to make email safer from snooping.
Raid 1 (Mirrored Drives) explained in plain English
Business Vision
Yahoo hacked again – now they have to pay $117 MILLION – February 2020.