Solutions
Knowledge Base
Customer Support
Testimonials
About Us
Contact Us
Kentucky Office (859) 912-CROSS |
Knowledgebase
| A+ BBB Rated
Cross Computers
Solutions
Knowledge Base
Customer Support
Testimonials
About Us
Contact Us
Home
/
Knowledgebase
26 Articles
Step by Step Instructions
How to access Microsoft Outlook 365 from Iphone, tablet, Ipad, Android phone, etc.
How to start remote support session with Cross Computers via email
What if I have a virus? Here are step by step instructions to help with removal.
How to install Microsoft Office 365 on Windows desktop
How to restart Quickbooks Database Manager on the server
14 Articles
Microsoft Office 365 Software Instructions
How to access your Office 365 email (offsite or out of the office)
Free Microsoft Office 365 Training Videos and Help
How to block an email address in Microsoft Outlook 365
How to change your Microsoft Office 365 password
Instructions and steps to send encrypted email in Microsoft 365 Outlook
18 Articles
RMM Managed Solution Software
Asset Report details and key points to review
Patch Report details and key points to review
How to check for updates on Bitdefender Endpoint Security managed solution
CrossBack Explanation – Our Disaster Recovery Solution
How to run a Quick Scan on Bitdefender Endpoint Security managed solution
2 Articles
Billing
Billing Questions – Domain Names
Billing Questions – Web Hosting
3 Articles
RMM Support Tickets
How to submit a support ticket to Cross Computers (simple as email)
Management of your support ticket submission to Cross Computers
Benefits of new support ticket system at Cross Computers
28 Articles
Protecting your business
Understanding remote access (NinjaRemote, Teamviewer, VPN, Sharepoint, etc.)
Tasks to complete weekly if you prefer not to use RMM Complete Service
Basic Network Security Tips for Small Businesses Part 1
Help from Cross Computers (made even easier to use)
What if I have a virus? Here are step by step instructions to help with removal.
1 Article
IT Industry News
Subscribe to our newsletter for free information and support
8 Articles
Software
Partial list of software we use and update constantly from Cross Computers
Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
What version of Microsoft Windows do I have?
Understanding IT security planning (long term)
Instructions and steps to send encrypted email in Microsoft 365 Outlook
2 Articles
Helping Parents/Helping Kids
Subscribe to our newsletter for free information and support
Be careful of these safety hazards using power strips