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Knowledgebase
2 Articles
Billing
Billing Questions – Domain Names
Billing Questions – Web Hosting
3 Articles
RMM Support Tickets
How to submit a support ticket to Cross Computers (simple as email)
Management of your support ticket submission to Cross Computers
Benefits of new support ticket system at Cross Computers
26 Articles
Step by Step Instructions
Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
How to find your MAC address on iPhone
How to change your Microsoft Office 365 password
How to find your MAC address on Android Phone
What version of Microsoft Windows do I have?
14 Articles
Microsoft Office 365 Software Instructions
How to install Microsoft Office 365 on Windows desktop
Microsoft Teams Training Videos
Adding user security options (email) to Microsoft Office 365 for password recovery
Adding user security options (SMS/text) to Microsoft Office 365 for password recovery
Set Outlook 365 to calendar/mail default in Windows 10 Professional
18 Articles
RMM Managed Solution Software
Remote Access New User Setup
Remote Access – Step by Step Instructions
Understanding remote access (NinjaRemote, Teamviewer, VPN, Sharepoint, etc.)
Tasks to complete weekly if you prefer not to use RMM Complete Service
Help from Cross Computers (made even easier to use)
28 Articles
Protecting your business
How to run a Quick Scan on Bitdefender Endpoint Security managed solution
How to turn off Private Address or MAC address randomization (Apple)
How to run a Full Scan on Bitdefender Endpoint Security managed solution
How to turn off MAC address randomization (Android)
RMM Information from Cross Computers Inc.
1 Article
IT Industry News
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8 Articles
Software
Are you assuming Quickbooks Online is being backed up, the real answer is NO.
Partial list of software we use and update constantly from Cross Computers
Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
What version of Microsoft Windows do I have?
Understanding IT security planning (long term)
2 Articles
Helping Parents/Helping Kids
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Be careful of these safety hazards using power strips