Billing Questions – Web Hosting

When you enter your company website address (crosscomputers.com), you are accessing a secure web hosting account on the internet. The secure web hosting account is billed monthly dependent on space and bandwidth used. Your company can have one or more hosting accounts for multiple different websites.

Web hosting is typically billed yearly at a flat rate. Information on our invoice will look similar to this:
CCI WEB HOSTING: 1 Year
Yearly Business Web Site Hosting

You will be billed every year for each secure web hosting account you have registered. Please understand related services are domain name, web hosting (where the website resides), and email. The relationship is as follows:

• You CAN have domain names without email or web hosting (protecting company’s or business names). If you cancel domain names, you lose your www.companyname.com and all related email.
• You MUST have a domain name to have business web hosting (website).
• You MUST have a domain name AND web hosting to have a business email such as customer@yourbusiness.com (even if your website is not live or in progress)

Thanks again for your support and if you have any questions, feel free to contact us at billing@crosscomputers.com or 859.912.2767