{"id":13652,"date":"2020-04-12T16:26:21","date_gmt":"2020-04-12T16:26:21","guid":{"rendered":"https:\/\/www.crosscomputers.com\/?post_type=kbe_knowledgebase&#038;p=13652"},"modified":"2022-06-20T13:47:22","modified_gmt":"2022-06-20T13:47:22","slug":"help-from-cross-computers-made-even-easier-to-use","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/","title":{"rendered":"Help from Cross Computers (made even easier to use)"},"content":{"rendered":"\r\n<p>We are always working to make everything easier and more efficient for our customers. So, we have added a special icon to allow our customers to quickly send in a support ticket (with a screenshot!), access our knowledge base, and quickly view our contact info.<\/p>\r\n\r\n\r\n\r\n<p>Click on the Cross Computers icon down by the clock (bottom right corner) to access the menu.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14211\" src=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png\" alt=\"\" width=\"64\" height=\"51\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<p>Click on &#8220;Help Request Form&#8221; and the following will appear:<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"339\" class=\"wp-image-13655\" src=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/help-form.jpg\" alt=\"\" srcset=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/help-form.jpg 486w, https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/help-form-300x209.jpg 300w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Complete the form including email and phone. You can click the + in the images field and add an attachment or instantly take a screenshot of the error message or problem. Finally, click Send and you are done submitting a ticket.<\/p>\r\n\r\n\r\n\r\n<p>Click on &#8220;Open Knowledge Base&#8221; to access our free collection of step-by-step instructions, recommendations, warnings, recalls, and much more.<\/p>\r\n\r\n\r\n\r\n<p>Click on &#8220;About&#8221; for our website, phone number, and email.<\/p>\r\n\r\n\r\n\r\n<p>Click on &#8220;Exit&#8221; to exit the menu.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><\/figure>\r\n<p><a href=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2021\/03\/SIGNATURE.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13916\" src=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2021\/03\/SIGNATURE.jpg\" alt=\"\" width=\"711\" height=\"342\" srcset=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2021\/03\/SIGNATURE.jpg 711w, https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2021\/03\/SIGNATURE-300x144.jpg 300w\" sizes=\"(max-width: 711px) 100vw, 711px\" \/><\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>We are always working to make everything easier and more efficient for our customers. So, we have added a special icon to allow our customers to quickly send in a support ticket (with a screenshot!), access our knowledge base, and quickly view our contact info. Click on the Cross Computers icon down by the clock [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","kbe_taxonomy":[62,68],"kbe_tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help from Cross Computers (made even easier to use) - Cross Computers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help from Cross Computers (made even easier to use) - Cross Computers\" \/>\n<meta property=\"og:description\" content=\"We are always working to make everything easier and more efficient for our customers. So, we have added a special icon to allow our customers to quickly send in a support ticket (with a screenshot!), access our knowledge base, and quickly view our contact info. Click on the Cross Computers icon down by the clock [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/\" \/>\n<meta property=\"og:site_name\" content=\"Cross Computers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CrossComputers\/\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-20T13:47:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@crosscomputers\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/\",\"url\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/\",\"name\":\"Help from Cross Computers (made even easier to use) - Cross Computers\",\"isPartOf\":{\"@id\":\"https:\/\/www.crosscomputers.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png\",\"datePublished\":\"2020-04-12T16:26:21+00:00\",\"dateModified\":\"2022-06-20T13:47:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#primaryimage\",\"url\":\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png\",\"contentUrl\":\"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png\",\"width\":64,\"height\":51},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.crosscomputers.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledgebase\",\"item\":\"https:\/\/www.crosscomputers.com\/knowledgebase\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Help from Cross Computers (made even easier to use)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.crosscomputers.com\/#website\",\"url\":\"https:\/\/www.crosscomputers.com\/\",\"name\":\"Cross Computers\",\"description\":\"Complete reliable onsite service and support\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.crosscomputers.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Help from Cross Computers (made even easier to use) - Cross Computers","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/","og_locale":"en_US","og_type":"article","og_title":"Help from Cross Computers (made even easier to use) - Cross Computers","og_description":"We are always working to make everything easier and more efficient for our customers. So, we have added a special icon to allow our customers to quickly send in a support ticket (with a screenshot!), access our knowledge base, and quickly view our contact info. Click on the Cross Computers icon down by the clock [&hellip;]","og_url":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/","og_site_name":"Cross Computers","article_publisher":"https:\/\/www.facebook.com\/CrossComputers\/","article_modified_time":"2022-06-20T13:47:22+00:00","og_image":[{"url":"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png"}],"twitter_card":"summary_large_image","twitter_site":"@crosscomputers","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/","url":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/","name":"Help from Cross Computers (made even easier to use) - Cross Computers","isPartOf":{"@id":"https:\/\/www.crosscomputers.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#primaryimage"},"image":{"@id":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#primaryimage"},"thumbnailUrl":"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png","datePublished":"2020-04-12T16:26:21+00:00","dateModified":"2022-06-20T13:47:22+00:00","breadcrumb":{"@id":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#primaryimage","url":"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png","contentUrl":"https:\/\/www.crosscomputers.com\/wp-content\/uploads\/2020\/04\/Screenshot-2022-06-20-094332.png","width":64,"height":51},{"@type":"BreadcrumbList","@id":"https:\/\/www.crosscomputers.com\/knowledgebase\/help-from-cross-computers-made-even-easier-to-use\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.crosscomputers.com\/"},{"@type":"ListItem","position":2,"name":"Knowledgebase","item":"https:\/\/www.crosscomputers.com\/knowledgebase\/"},{"@type":"ListItem","position":3,"name":"Help from Cross Computers (made even easier to use)"}]},{"@type":"WebSite","@id":"https:\/\/www.crosscomputers.com\/#website","url":"https:\/\/www.crosscomputers.com\/","name":"Cross Computers","description":"Complete reliable onsite service and support","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.crosscomputers.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/kbe_knowledgebase\/13652"}],"collection":[{"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/kbe_knowledgebase"}],"about":[{"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/types\/kbe_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/comments?post=13652"}],"version-history":[{"count":2,"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/kbe_knowledgebase\/13652\/revisions"}],"predecessor-version":[{"id":14212,"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/kbe_knowledgebase\/13652\/revisions\/14212"}],"wp:attachment":[{"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/media?parent=13652"}],"wp:term":[{"taxonomy":"kbe_taxonomy","embeddable":true,"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/kbe_taxonomy?post=13652"},{"taxonomy":"kbe_tags","embeddable":true,"href":"https:\/\/www.crosscomputers.com\/wp-json\/wp\/v2\/kbe_tags?post=13652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}