Customer Support

Customer questions

Cloud backup warning: Backup Quickbooks manually

150 150 Cross Computers

Here is the reason for our recommendations: Quickbooks Online: In progress. If you still have an older desktop version: https://quickbooks.intuit.com/learn-support/en-us/help-article/back-data/back-quickbooks-desktop-company-file/L9qYBI54v_US_en_US  

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Windows 10 retirement date announced by Microsoft

150 150 Cross Computers

At Cross Computers, we are committed to long-term planning and management. So, while we understand that this is extended notice, it is crucial to begin the process due to the…

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Major Ransomware release 7/17/23 (Big Head)

150 150 Cross Computers

Please be very careful, as always. Windows updates are completed automatically for most of our customers. The updates are completed outside regular business hours and are transparent to most users.…

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Sonicwall Firewall Updates July 2023 (scheduling for 7/21/23)

150 150 Cross Computers

SONICWALL releases new firmware to protect against Spam, Ransomware, Hacking, BotNets, foreign intrusion attempts, etc. We request access to update your firewall this weekend (we prefer not to wait until…

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