Having been a residential customer of Cross Computers since its start up, I would highly recommend this firm to anyone requiring computer services. Rob Bidleman is second to none in his area of expertise for all my technical issues. Rob is always accessible, whether the need require on-site service or when remote access will solve the problem. The distance between my home north of Cincinnati and his business in Northern Kentucky provides no problems when there is a need for computer services. Rob has always given me the best service possible. He is knowledgeable, professional, and courteous and is a fair and honest businessman. Cross Computers provides quality products and stands behind those products. I can’t imagine ever being without my computer and I know I won’t have to think about that as long as Cross Computers is there to take care of me!
Cross Computers helps take the technical world and make it less complicated. I was tired of getting the run around from big companies and outsourced help desks. Rob makes helping you like getting help from your favorite family member. So, if you want personal service from someone who will treat you fairly and explain things to you on your level…Cross Computers is the place for you!
When I retired from corporate life and began my own consulting business, Rob was referred to me as a resource. He has been my IT ‘department’ for the last three years. He helped me identify the best computer and software for my new consulting business, got me set up and has provided me support ever since. He is quick to respond and quick to resolve issues. I operate in my business knowing that Rob has my back on an IT issues.
In the ten years I have been doing business with Rob and Cross Computers, I have been completely satisfied with both the service and guidance he give me and my company on computer issues. His attention to detail keeps my web site up and running with no issues. I can enthusiastically recommend Rob and Cross Computers.